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BMC ATRIUM CMDB

A single source of truth for your IT environment

For most organisations, the software used to manage IT is a disparate collection of tools, each of which plays a specific role in ensuring system and application availability. These tools maintain their own independent data sets and logical views of the IT infrastructure components they are responsible for supporting. While this segmented view may be adequate for the individual tools, the aggregate result is a fragmented environment that does not provide a comprehensive, complete and accurate view of the total IT infrastructure.

The BMC Atrium Configuration Management Database (BMC Atrium CMDB) is an intelligent data repository that provides a working model of your enterprise IT infrastructure. Implementing an IT management strategy, supported by the BMC Atrium CMDB, will allow you to gain the IT control needed to support your organisation’s business goals. By consolidating disparate datasets within an organisation, the BMC Atrium CMDB provides a single source of truth for your IT environment, thus ensuring a consistent approach to maintaining IT processes, such as incident, problem, change, configuration, asset, and service impact management. These types of applications—combined with a centralized CMDB—provide the best-practice process structure and control specified by key industry standards, such as ITIL®.

The BMC Atrium CMDB is a key component in enabling your organisation to successfully implement a Business Service Management (BSM) strategy. As the core foundation of BMC Software’s BSM Routes to Value™, the BMC Atrium CMDB creates a single view of IT that is leveraged across BMC Software solutions, spanning both IT Service Management and Infrastructure Management. BSM Routes to Value have been created to work with the BMC Atrium CMDB right out-of-the-box. These solutions leverage the CMDB Common Data Model, which ensures your IT organisations is always working off the same, reconsolidated set of information.

• Eliminates the fragmented collection of IT tools and data sources within your organisation by providing a Common Data Model and repository based on industry standards
• Delivers a patent-pending Reconciliation Engine that uses configurable business rules to automatically merge data from multiple discovery tools into a single, reliable dataset
• Provides federation capabilities to build a single, logical data store that can reside on multiple data sources throughout an IT organisation, eliminating the need for a monolithic data repository
• Includes an open API and enterprise integration capabilities that open up the BSM ecosystem to any business processes and tools supporting your IT environment

Ensures proven scalability, security, and integration capabilities because it is built on the industry and customer-proven Remedy Action Request System® (AR System®) service process management platform

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