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With an accredited Local Service Desk (LSD), NHS Trusts can now choose to bypass the NHS Connecting for Health Service Desk - potentially saving time and money - with a provision of support for their National Programme for IT (NPfIT) applications by being able to contact their external support providers directly.

The fusion Business Solutions best practice Service Improvement Programme (SIP) is the ideal methodology to help your Trust achieve this Accredited LSD status.

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For further information on the services and solutions we offer, see the datasheets and links below.

   
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Service Desk Efficiency & Effectiveness
Service Desk Express / Remedy Recordings
Service Automation
Service Assuraction

ITIL Services

 

NHS LSD Accreditation with
Fusion Business Solutions

Service Desk Efficiency

 

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